Driving Safety, Efficiency, and Cost Savings with MANTIS – LF&E Refrigerated Transport

The Company

LF&E Refrigerated Transport, a crucial provider of specialised, secure healthcare logistics, has witnessed remarkable growth since 2022, doubling its delivery drops and reinforcing its dedication to delivering vital healthcare supplies. With a fleet of 312 vehicles, LF&E plays a pivotal role in supporting pharmaceutical manufacturers, healthcare professionals, and patients by ensuring timely, temperature-controlled delivery of complex medications. To bolster safety, accountability, and efficiency, LF&E implemented the MANTIS camera system, a cutting-edge vehicle CCTV solution. This case study delves into how MANTIS software has revolutionised LF&E's fleet management and operational effectiveness, leading to significant cost reductions and a remarkable 12 month zero-incident record.

The Challenge

LF&E faced challenges in understanding and mitigating accident occurrences, particularly after experiencing multiple substantial insurance losses at a single depot. Ricky Clay, Fleet Manager at LF&E, recognised the imperative for a comprehensive camera solution to provide irrefutable evidence in accident investigations, safeguard drivers, and deter unsafe driving practices. They needed a robust system for automated evidence collection and incident investigation to enhance their safety protocols.

The Solution: MANTIS Camera Solutions

Impressed by the intuitive user interface of the RECON platform, robust hardware, and comprehensive features, LF&E selected MANTIS as their preferred vehicle CCTV solution. The initial installation of the MANTIS camera system in early 2022 was followed by subsequent deployments, bringing the total number of vehicles equipped with MANTIS to 312 by 2024. This multi-camera solution provided LF&E with a complete, integrated approach to fleet management and safety enhancement.

Why MANTIS?

Ricky Clay highlighted several key factors that led LF&E to choose MANTIS:
User-Friendly Interface: The intuitive RECON platform simplified navigation and data retrieval.
Robust Hardware: The tamper-resistant kits ensured reliable functionality, including high-definition cameras for clear footage.
Comprehensive Solution: MANTIS offered a complete, integrated solution with features like remote access, telematics integration, and AI-driven solutions for enhanced fleet management.

Impact and Benefits

Since implementing MANTIS, LF&E has experienced transformative improvements:
Remarkable Zero-Incident Record: Achieved a remarkable 12 month zero-incident record at the previously problematic depot, a testament to the system's effectiveness in safety enhancement.
Enhanced Driver Behaviour: Real-time driver behaviour monitoring and alerts have dramatically reduced erratic driving. The mantis live feature allows for immediate intervention and driver coaching when necessary.
‍Increased Accountability: The system provides clear, objective evidence for incident investigation and driver performance reviews, leveraging automated evidence collection for quick resolution.

Significant Cost Reductions

Insurance Savings: Video footage provided by MANTIS has resulted in numerous changes of liability, shifting claims from fault to non-fault, leading to substantial reductions in insurance premiums. The First Notification of Loss (FNOL) feature ensures quick and accurate reporting.
Reduced Fuel Costs: Improved driver behaviour, monitored in real-time through the mantis software, has led to more efficient driving practices, resulting in significant fuel savings.
Reduced Vehicle Maintenance: Safer driving practices have minimised wear and tear on vehicles, leading to lower maintenance and repair costs. The system's proactive fault monitoring helps identify potential issues early.
Driver Training Reduction: The system has aided in proactively correcting driving behaviours through its alert system and driver coaching features, lowering the need for reactive driver training.

LF&E’s Perspective

Ricky Clay strongly recommends MANTIS, citing the smooth implementation process, user-friendly RECON platform, and the peace of mind it provides for managing a large fleet. He also emphasised the substantial cost savings and the remarkable zero-incident record.

"MANTIS has been an invaluable tool in managing our fleet, bringing about significant improvements in both safety and efficiency," said Ricky Clay. "One of the most notable benefits has been the improvement in driving behaviour across our depots, and the fact we have had zero incidents reported in the first 12 months since full implementation. With real-time feedback and alerts from the mantis live system, drivers are more conscious of their actions, leading to safer and more responsible driving. This has not only enhanced overall fleet safety but has also had a direct impact on our insurance claims and operational costs. Thanks to the clear, objective video evidence provided by MANTIS's high-definition cameras and automated evidence collection, we've seen a positive change in liability for insurance claims, reducing the risk of false claims and lowering our premiums. The system's compliance with the Direct Vision Standard has also been a significant advantage. Overall, MANTIS has made fleet management more streamlined, safer, and cost-effective."

Conclusion

The implementation of the MANTIS camera system at LF&E Refrigerated Transport demonstrates the power of advanced vehicle CCTV solutions in transforming fleet management. By leveraging cloud-connected cameras, multi-network connectivity, and 360° AI Cameras, MANTIS has provided LF&E with a comprehensive tool for safety enhancement, cost reduction, and operational efficiency. The success of this implementation serves as a compelling case study for other fleet operators looking to improve their safety records and operational effectiveness through innovative technology solutions.

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